Firstpoint is a specialist complex healthcare provider, with extensive experience in complex care provision with clinical interventions. We create bespoke, person-centred packages of care for people in their own homes, which can range from spinal injuries and acquired brain injuries to degenerative and neurological conditions, learning disabilities and mental health needs. We are supported by a team of clinicians who ensure that all care and support staff are trained to a high standard to meet any clinical needs, as detailed below, though this list is not exhaustive –
We provide a range of services, from live in carers to 24-hour care packages, as well as domiciliary visits for double up purposes within complex care packages.
Our person-centred service is designed around the needs, preferences and aspirations of each client. Our holistic approach engages people at the heart of care planning, outcomes monitoring and review. We work collaboratively with individuals, family members, advocates, and healthcare professionals to co-produce bespoke care plans designed around individuals’ unique needs.
We understand the importance of having the right carer for each individual and take pride in providing care staff that are suited to each person’s wishes and needs.
Our company focuses on helping clients to reach their full potential and helping to promote their independence. To ensure this is achieved, our care plans are carefully written in conjunction with the client and their families / representative by our trained registered managers who will ensure they are outcome based and person focused.