Contact Us

Hotline Number

0845 071 11 41

Call us 24 Hours a Day, 365 Days a Year

Head Office
Office 119, Centre Court, 1301 Stratford Road, Hall Green, B28 9HH
Direct Email

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Complaints Procedure

Any complaints should always be directed to the registered manager, either by phone or email, in the first instance

In the event a solution is not found, please email our central operations team on and a resolution will be found over an appropriate time scale

A copy of the complaints policy can be requested at any time by emailing your local branch or